Get Help

The staff in Social Science Technology Services is here to support you with your technology needs. You can choose to use the links on the left to find the help you need on our website, or you can contact us using one of the methods below.

Service Desk Requests

Submit problems, questions, and inquiries via our Jira Service Desk instance. Tickets submitted to the Jira Service Desk are monitored weekdays between 8:30 AM and 4:30 PM, and a professional support person from SSTS will respond to your query within 24 hours. You can submit a general Service Desk Request or drill down to submit a more specific request. Here's more information on how Jira works.

Help Phone

If you need assistance urgently, we encourage you to call extension 82152 or 519 661-2152. Your issue will be directed to a professional support person from SSTS.